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Industry
Mining
Challenge
When Nikki took over inductions and compliance at Komatsu three years ago, everything was brittle. Spreadsheets, inboxes and memory held it all together until the person managing it left. Suddenly no one knew which portals to use, where documents lived, or what was about to expire. Crews were turned around at the gate and managers were left wondering why work couldn’t start.
Results
GO! Site Ready replaced that fragility with one central system. Every worker now has a single profile with their inductions, tickets, medicals and documents. Reports show Nikki what’s coming up each quarter, and new alerts will nudge workers before anything lapses - shifting the rhythm from chasing to staying ahead.
Key Product
Product one, GO! Site Ready Business Plan
GO! Site Ready has turned chaos into a one‑stop shop that just works. Anyone who has to deal with inductions needs GO! Site Ready. It saves time. It saves money. Get on board!
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The Challenge
When Nikki took over inductions and compliance at Komatsu three years ago, the entire process was brittle. Everything lived in scattered spreadsheets, inboxes and people’s memory. The person who’d been holding it together left, and suddenly no one knew which portals to use, where documents were stored, or what was about to expire.
It wasn’t just inconvenient — it was operationally risky. Crews were being turned around at the gate because something had lapsed and no one realised. Managers were left wondering why work couldn’t start, and Nikki was stuck in constant reactive mode, chasing paperwork, digging through old emails and trying to rebuild a system that had never been built properly in the first place.
The Solution
GO! Site Ready replaced that fragility with a single, structured place to work. Every worker now has a unified profile containing their inductions, tickets, medicals and all supporting documents - no more hunting through spreadsheets or personal inboxes.
Quarterly reports give Nikki clear visibility into what’s coming up, well before issues arise. Alerts are being rolled out to nudge workers before any certification or induction lapses. Instead of chasing people or trying to remember what was due next, the platform brings everything together and keeps the operation running smoothly.
What used to be scattered, manual and error-prone is now centralised, predictable and easy to manage.
“You know before you need to know. The alerts and reports mean the team can be proactive instead of scrambling.”
The Support from GSR
Support from the GO! Site Ready team has made the change stick. The tone has been consistent - approachable, patient, and focused on making the work easier.
Nikki sums it up plainly: “They’re always happy to help.” That matters when you’re trying to shift an essential workflow while keeping day‑to‑day operations moving.
“Tina is always approachable - even if I ask the same thing 50 million times. If she’s unsure, she comes back with the answer or brings Carl in. They make it simple.”
Impact on Site Access and Downtime
The difference shows up where it matters most - on site. In the last six months, Nikki has seen just one gate turnaround, and she’s clear it was user error, not a system issue. Managers across three regions say induction issues have become rare.
The question “can the boys get on site?” isn’t hanging over the day anymore. If a query comes up, the answer is in GO! Site Ready and it’s resolved quickly, without the scramble.
Time back, with Less Risk
“If I move on or someone fills in, they can jump in and keep things moving.”
The time savings for Komatsu are already obvious. Nikki expects to get four to five hours back every week once alerts and reporting are fully bedded in. That time comes from simple things adding up: documents go straight to the right profile instead of disappearing into a drive; expiries are visible before they become problems; and anyone covering the desk can find what they need without a handover. The key‑person risk that used to haunt the process has faded because the knowledge is in the system, not in someone’s head.
The Results
If you run inductions, Nikki’s view is simple: you need a one‑stop shop. GO! Site Ready gives Komatsu that calm, central system where compliance, documents, and actions work together. Gate delays have been effectively eliminated on Komatsu’s side. The team has their time back. And the business has a reliable way to keep crews site‑ready, regardless of who’s in the chair.
“I don’t worry about gate access anymore - GO! Site Ready keeps us ahead, so the work starts on time.”
Komatsu wanted to move away from chaos and toward control. GO! Site Ready made that possible - so they can be the contractor everyone calls, with a team ready for every site, every time.
